Peacock TV is a popular streaming service offering a wide range of content, but encountering issues like Peacock TV not working on Roku can interrupt your viewing experience. Whether the app crashes, freezes, or refuses to load, these problems can be resolved with a few troubleshooting steps. This guide provides a step-by-step solution to fix Peacock TV not working Roku issues and ensures smooth streaming on your device.

Why Is Peacock TV Not Working on Roku?

Before diving into fixes, let’s identify some common causes:

  1. Internet Connectivity Issues: Slow or unstable internet can disrupt streaming.
  2. App Glitches: Bugs or outdated versions of Peacock TV can cause the app to crash.
  3. Cache Overload: Accumulated cached data can interfere with app functionality.
  4. Device Firmware Problems: Outdated Roku software may lead to compatibility issues.
  5. Server Outages: Peacock TV servers might be temporarily down.

Step-by-Step Fixes for Peacock TV Not Working on Roku

1. Check Your Internet Connection

A stable and fast internet connection is essential for streaming on Roku.

How to Test and Fix Your Internet:

  • Check Speed: Use an online tool to ensure a speed of at least 5 Mbps for standard streaming and 25 Mbps for 4K content.
  • Restart Router: Unplug your router for 30 seconds, then plug it back in.
  • Reconnect Roku: Navigate to Settings > Network > Set Up Connection on your Roku to reconnect to Wi-Fi.

2. Restart the Peacock TV App

Restarting the app can fix temporary glitches.

Steps to Restart Peacock TV on Roku:

  1. Press the Home button on your Roku remote.
  2. Highlight the Peacock TV app but do not click it.
  3. Press the Options button (three horizontal lines).
  4. Select Remove Channel (if necessary, reinstall after restarting).

3. Clear Cache on Roku

Clearing cache can help improve app performance and resolve minor issues.

How to Clear Cache on Roku:

  1. Press the Home button on your Roku remote.
  2. Navigate to the Settings menu.
  3. Select System > System Restart > Restart.
  4. Once restarted, open Peacock TV again.

4. Update Peacock TV App

An outdated app version can cause compatibility issues.

How to Update Peacock TV on Roku:

  1. Press the Home button.
  2. Highlight the Peacock TV app.
  3. Press the Options button.
  4. Select Check for Updates and install any available updates.

5. Update Roku Software

Roku requires the latest software version to run apps smoothly.

Steps to Update Roku Software:

  1. Go to Settings > System > System Update.
  2. Click Check Now to search for updates.
  3. If an update is available, download and install it.
  4. Restart your Roku device.

6. Reinstall the Peacock TV App

Reinstalling the app can fix issues caused by corrupted files.

How to Reinstall Peacock TV on Roku:

  1. Press the Home button on your Roku remote.
  2. Highlight the Peacock TV app.
  3. Press the Options button and select Remove Channel.
  4. Restart your Roku device.
  5. Go to the Roku Channel Store and reinstall Peacock TV.

7. Check for Peacock TV Server Issues

Sometimes the problem isn’t with your Roku but with Peacock TV’s servers.

How to Check Server Status:

  • Visit to see if Peacock TV is experiencing outages.
  • Check Peacock TV’s official social media accounts for announcements about server downtime.

If the servers are down, wait for Peacock TV to resolve the issue.

8. Reset Roku to Factory Settings

If none of the above steps work, a factory reset might be necessary.

How to Reset Roku:

  1. Go to Settings > System > Advanced System Settings > Factory Reset.
  2. Follow the on-screen instructions to complete the process.
  3. Set up your Roku device and reinstall Peacock TV.

Tips to Prevent Peacock TV Issues on Roku

  1. Regular Updates: Keep both the Peacock TV app and Roku firmware updated.
  2. Optimize Storage: Remove unused apps to free up space and enhance performance.
  3. Restart Your Roku: Periodically restart your Roku device to refresh its performance.
  4. Stable Internet: Ensure your internet connection consistently meets streaming requirements.
  5. Monitor Cache: Clear cache regularly to avoid app slowdowns.

When to Contact Support

If the issue persists, you may need to contact customer support for further assistance:

  • Peacock TV Support: Visit the or use their live chat option.
  • Roku Support: Visit for device-specific help.

Provide detailed information, including error messages, device model, and the steps you’ve already tried.

Conclusion

Fixing Peacock TV not working on Roku can be a straightforward process when you follow these steps. From checking your internet connection to updating apps and clearing cache, these methods address the most common issues.