Peacock TV offers a wide array of movies, TV shows, live sports, and original content, making it one of the most popular streaming services available today. However, many users experience issues such as Peacock TV not working on Samsung TV. Whether you’re encountering buffering issues, black screens, or failed logins, this guide will provide you with a step-by-step approach to fix these problems and get back to enjoying your favorite shows.

Common Causes of Peacock TV Not Working on Samsung TV

Before jumping into troubleshooting, it’s helpful to understand the common reasons behind Peacock TV not working on Samsung TV:

  1. Outdated Samsung TV Software: A software issue can cause compatibility problems, preventing the app from functioning properly.
  2. App Glitches: Sometimes, the Peacock TV app itself can glitch or crash.
  3. Network Issues: Slow or unstable internet connections are a common cause for streaming errors.
  4. Corrupted Cache/Data: Accumulated data in the app can interfere with proper functioning.
  5. Account Issues: Login or subscription problems could also prevent you from accessing Peacock TV.

Now that we know the possible causes, let’s dive into how to fix Peacock TV not working on Samsung TV.

Step-by-Step Guide to Fix Peacock TV Not Working on Samsung TV

1. Check for Updates on Your Samsung TV

An outdated TV software is often one of the main reasons for Peacock TV not working on Samsung TV. Make sure your Samsung TV’s software is up-to-date.

How to Update Your Samsung TV:

  1. Turn on your Samsung TV and press the Home button on the remote.
  2. Go to Settings > Support > Software Update.
  3. Select Update Now and wait for the TV to check for available updates.
  4. If an update is available, the TV will download and install it. This may take a few minutes.
  5. Once the update is installed, restart your TV and open the Peacock TV app.

Updating your Samsung TV ensures compatibility with streaming apps like Peacock TV and resolves many common issues.

2. Restart the Samsung TV and Peacock TV App

Sometimes, a simple restart can resolve issues with Peacock TV not working on Samsung TV. This can clear up temporary glitches in the TV or the app.

How to Restart Your Samsung TV:

  1. Turn off your Samsung TV using the remote control.
  2. Unplug the TV from the power outlet.
  3. Wait for about 30 seconds to 1 minute.
  4. Plug the TV back in and turn it on.
  5. Launch the Peacock TV app to see if it works properly.

You can also try restarting the Peacock TV app by closing it completely and reopening it.

3. Check Your Internet Connection

A slow or unstable internet connection is a major factor behind Peacock TV not working on Samsung TV. If your connection is weak, the app may struggle to load or buffer frequently.

How to Check Your Internet Speed:

  1. Open the Settings menu on your Samsung TV.
  2. Go to Network > Network Status.
  3. Check your connection status and speed. You need at least 3-5 Mbps for SD quality, 10 Mbps for HD, and 25 Mbps for 4K content.
  4. If your internet speed is slow, try restarting your router or connecting to a different network.

A stable and fast internet connection is essential for smooth streaming on Peacock TV.

4. Clear the Cache and Data on the Peacock TV App

Just like other apps, the Peacock TV app can accumulate cache and data that may interfere with its functionality. Clearing the cache can resolve many issues, including freezing or crashing apps.

How to Clear Cache and Data on Samsung TV:

  1. Press the Home button on your remote.
  2. Go to Apps.
  3. Navigate to Settings (the gear icon in the top-right corner).
  4. Select Manage Installed Applications.
  5. Scroll to Peacock TV and select it.
  6. Choose Clear Cache and Clear Data.
  7. Restart the app and check if Peacock TV works on Samsung TV.

Clearing the cache and data can fix performance issues, such as buffering or freezing, and refresh the app’s functionality.

5. Uninstall and Reinstall the Peacock TV App

If the Peacock TV app continues to malfunction on your Samsung TV, try uninstalling and reinstalling it. This can often solve more persistent problems like app crashes or login failures.

How to Reinstall the Peacock TV App:

  1. Press the Home button on your remote to access the Apps menu.
  2. Navigate to Settings and select Manage Installed Applications.
  3. Find the Peacock TV app and select Delete or Uninstall.
  4. After the app is removed, go to the Samsung Smart Hub and search for Peacock TV.
  5. Install the app again and open it to sign in and check if the issue is resolved.

Reinstalling the app ensures you have the latest version and removes any corrupted data that could be causing problems.

6. Log Out and Log Back into Your Peacock TV Account

Sometimes, login issues or account-related problems may prevent you from using Peacock TV on Samsung TV. Logging out and logging back into your account can fix this.

How to Log Out and Log In Again:

  1. Open the Peacock TV app on your Samsung TV.
  2. Navigate to the Settings or Profile section.
  3. Select Log Out or Sign Out.
  4. After logging out, log back in with your Peacock TV credentials.
  5. Try streaming content to see if the issue is resolved.

Logging out and back in can refresh your account and fix login-related errors.

7. Check for Peacock TV Service Outages

If Peacock TV is not working on Samsung TV, it could be due to a server-side issue. Occasionally, Peacock TV may experience service outages or technical difficulties.

How to Check for Service Outages:

  1. Visit websites like to check if Peacock TV is experiencing outages.
  2. If there’s a service outage, you’ll need to wait until the issue is resolved on their end.

If everything is working fine on the service’s side, then proceed with the other troubleshooting steps mentioned.

8. Contact Peacock TV Support

If you've tried all of the above steps and Peacock TV is still not working on Samsung TV, it may be time to contact Peacock TV support for additional help.

How to Contact Support:

  1. Go to the.
  2. Browse through the FAQs or use the live chat or contact forms to get in touch with a representative.

The support team will be able to guide you through more advanced troubleshooting or escalate the issue if necessary.

Conclusion

If Peacock TV is not working on Samsung TV, the problem could stem from a variety of sources, including outdated software, poor internet connections, app glitches, or even server issues. By following the steps outlined in this guide, you should be able to troubleshoot and fix the issue effectively. Whether it's updating your TV, clearing the app cache, checking your network, or reinstalling the app, these methods should resolve the majority of problems. If not, don’t hesitate to reach out to Peacock TV’s support for assistance.