Peacock TV is a popular streaming service offering a vast library of movies, TV shows, and live content. However, many users experience issues with Peacock TV not working on their laptop, which can be frustrating. Whether you’re dealing with playback errors, buffering, or the app failing to load, this guide provides effective solutions to resolve the issue.

Why Peacock TV May Not Be Working on Your Laptop

Before troubleshooting, it’s essential to understand the possible reasons behind the problem:

  1. Outdated Browser or App: An outdated version of your browser or the Peacock app can cause compatibility issues.
  2. Corrupted Cache or Cookies: Temporary files can interfere with the streaming service.
  3. Internet Connectivity Issues: Slow or unstable internet can prevent smooth streaming.
  4. System Compatibility: Older laptops or unsupported operating systems may struggle to run Peacock TV.
  5. Firewall or Antivirus Interference: Security software can block Peacock TV from functioning properly.
  6. Peacock TV Server Downtime: Issues on Peacock’s end can temporarily affect service.

How to Fix Peacock TV Not Working on Laptop

1. Check Your Internet Connection

Peacock TV requires a stable internet connection for seamless streaming.

Steps to Check Your Connection:

  1. Visit a speed testing site like.
  2. Ensure your download speed is:
    • At least 5 Mbps for standard definition.
    • 25 Mbps for high-definition or 4K content.
  3. If your connection is slow, restart your router or contact your ISP.

2. Update Your Browser or Peacock App

Using an outdated version can cause playback issues.

For Browser Users:

  1. Open your browser (Chrome, Edge, Firefox, etc.).
  2. Go to the settings menu and look for an update option.
  3. Update to the latest version and relaunch the browser.

For App Users:

  1. Open the app store on your laptop (Microsoft Store for Windows or App Store for Mac).
  2. Search for the Peacock TV app.
  3. Click Update if a new version is available.

3. Clear Cache and Cookies

Corrupted data in your browser or app can lead to errors.

Steps to Clear Cache in a Browser:

  1. Open your browser and press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
  2. Select Cached images and files and Cookies and site data.
  3. Set the time range to All Time and click Clear Data.
  4. Restart your browser and try accessing Peacock TV again.

Steps to Clear App Cache (Windows):

  1. Press Windows + I to open Settings.
  2. Go to Apps > Apps & Features.
  3. Find the Peacock TV app, click it, and select Advanced Options.
  4. Click Reset Cache or Clear Data.

4. Disable Firewall or Antivirus Temporarily

Sometimes, security software can block streaming services.

Steps to Disable Antivirus Temporarily:

  1. Open your antivirus program.
  2. Look for a setting to disable real-time protection temporarily.
  3. Test Peacock TV. If it works, add it as an exception in your antivirus settings.

Steps to Disable Firewall (Windows):

  1. Press Windows + S and search for Firewall.
  2. Open Windows Defender Firewall and click Turn Windows Defender Firewall On or Off.
  3. Select Turn Off for both private and public networks.
  4. Try using Peacock TV and re-enable the firewall afterward.

5. Check Peacock TV’s Server Status

Peacock TV may not work if there’s an issue with its servers.

Steps to Check Server Status:

  1. Visit.
  2. Search for Peacock TV to see if others are reporting problems.
  3. If servers are down, wait until Peacock resolves the issue.

6. Ensure Your Laptop Meets System Requirements

Peacock TV may not work if your laptop’s operating system or hardware is outdated.

Minimum Requirements for Peacock TV:

  • Operating System: Windows 10 or macOS 10.12 and above.
  • Browser: Chrome, Firefox, Edge, or Safari with the latest updates.
  • RAM: At least 4GB.
  • Processor: Dual-core or better.

7. Try Using Incognito Mode

Extensions or settings on your browser may interfere with Peacock TV.

Steps to Use Incognito Mode:

  1. Open your browser.
  2. Press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac) to open an incognito window.
  3. Visit the Peacock TV website and log in.

8. Disable Browser Extensions

Extensions like ad blockers or VPNs can prevent Peacock TV from functioning.

Steps to Disable Extensions:

  1. Open your browser and type chrome://extensions (or the equivalent for your browser).
  2. Toggle off all extensions.
  3. Reload Peacock TV to see if it works.

9. Use Another Browser

If Peacock TV isn’t working in your current browser, try another one like Edge, Firefox, or Safari.

10. Reinstall Peacock TV

If you’re using the Peacock TV app, reinstalling it may fix hidden bugs.

Steps to Reinstall on Windows:

  1. Open Settings > Apps > Apps & Features.
  2. Find Peacock TV, click it, and select Uninstall.
  3. Reinstall the app from the Microsoft Store.

Preventing Future Issues with Peacock TV on Laptop

  • Keep Software Updated: Regularly update your browser, app, and operating system.
  • Monitor Cache Usage: Clear your cache periodically to avoid data conflicts.
  • Use a Reliable Internet Connection: Ensure you have stable internet for uninterrupted streaming.
  • Whitelist Peacock TV in Security Software: Add it as a trusted site or app in your antivirus and firewall.

Conclusion

When Peacock TV is not working on your laptop, it can interrupt your entertainment, but the solutions outlined above should help you resolve the problem quickly. Whether the issue lies with your internet connection, browser settings, or app functionality, these steps will ensure you’re back to streaming your favorite shows in no time.